How can I get in touch with you?
Please see our contact us page.
I haven't received my ticket confirmation?
When you have completed your ticket purchase you will have receive a ticket confirmation email. Make sure you check your main Inbox and Junk in case it has ended up there You will also receive an email to set up an account where you can see your purchased tickets. You can always log into this account to see the tickets you have purchased and your dispatch details.
Can I get into the event with just my ticket confirmation?
No, your ticket confirmation email confirms you have purchased your ticket. However your actual ticket will be received separately.
Can I get a refund for my event ticket?
Please see details on our refund policy page.
When will I receive my ticket?
If you purchased a Weekend GA or VIP ticket, your ticket will have been posted to you. If you purchased after the 31st May, please head to the box office to collect your ticket.
If you purchased Friday or Saturday tickets, you will have been sent an E-Ticket from firstname.lastname@example.org